25 January 2023
Posted:
Closes:
28 February 2023
About the Role
Working alongside and reporting to the Team Leader the main duties involve:
• Being the initial point of contact for customers over the phone and email
• Dealing with customer questions and issues
• Processing returns
• Contributing ideas to develop the customer journey
Due to the dynamic nature of the business, your job role will inevitably grow over time as your skills develop. You will, from time to time, be required to undertake other tasks of a similar nature that fall within your capabilities.
Salary
Range from £21k - £22.5k based on experience
Requirements
A successful applicant should have:
• Highly competent computer user
• Efficient approach to problem-solving
• Excellent written and verbal communication
• Excellent attention to detail
• Organised and efficient approach towards work
• Willingness to learn, with a ‘get stuck in’ attitude
• Polite and clear phone manner
Desired qualifications
• A-Level / Degree level
To apply please submit a CV and brief covering letter to the below email address – info@pulselacrosse.co.uk
About the Organisation
Pulse Lacrosse was launched in 2021 by the team behind EP Sports.
PASSION, EXPERIENCE, SUCCESS
With the addition of former England captain Ashleigh Gloster - boasting 50 caps, 3 major tournaments and 28 years playing, as well as 15 years coaching - it is fair to say that when it comes to Lacrosse Equipment, we have all the knowledge you could need.
THE BIGGEST BRANDS, THE FINEST RANGE
We work with top brands like STX, Epoch, Under Armour, New Balance, Nike and many others. This allows us to bring you not only the best but also the largest lacrosse product range in the UK.
LEADING KNOWLEDGE, UNRIVALLED ADVICE
Our combination of experience on the field, and years working with top brands allows us to offer customers the best guidance and expertise on equipment. Our aim is to put players and coaches in the best position to win before they step onto the field.